This Privacy Policy explains how Relative Rail Growth processes personal data when you use relativerailhumor.homes and related services. It applies to visitors, course participants, and others who interact with the site.
Depending on your location and the way we process your data, you may have rights to access, correct, delete, restrict, or object to processing, and to request portability in some cases. You may also have the right to lodge a complaint with a supervisory authority if you believe your rights have been affected.
To protect personal data, we may ask for information needed to verify your identity and understand your request. We will respond within the timeframe required by applicable law and may decline or limit a request where an exception applies.
Retention periods depend on the type of data and the reason it was collected. We keep account, transaction, and communication records for the period needed to operate the service, resolve disputes, meet legal obligations, and maintain business records. When data is no longer needed, we delete it or anonymize it where feasible.
If we make significant changes to this Privacy Policy, we will update the policy text and may provide additional notice through the website or other appropriate means before the changes take effect, where required by law.
We process personal data under one or more lawful bases, including performance of a contract, compliance with legal obligations, legitimate interests, and consent where required. We limit processing to what is relevant and necessary for the purposes described in this policy and apply appropriate safeguards to protect personal data.
Because our services are offered in the European Union context and we are based in Portugal, GDPR applies to personal data processed in relation to users in the EEA where the regulation is applicable.
Where GDPR applies, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to receive a copy of data you provided in a portable format where applicable. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
We may collect identifiers and contact details, account or course registration information, payment-related records where needed for transactions, communications you send to us, and technical data such as device, browser, and usage information. In a course context, we may also process information about your progress, preferences, and participation in site features.
We receive personal data directly from you when you submit forms, register for courses, or contact us. We also collect data automatically through your use of the website, including cookies and similar technologies, and may receive limited information from payment, hosting, analytics, or other operational partners that support the service.
We use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Where applicable, cookies may be session-based or persistent. We do not rely on cookies for purposes beyond those described in this policy without a lawful basis where required.
We use browser and device settings, along with any cookie preference tools we provide, to manage non-essential cookies. You can usually block or delete cookies through your browser, but some site functions may not work as intended if essential cookies are disabled.
We use personal data to provide and manage accounts, deliver courses and related content, process payments, respond to inquiries, maintain security, monitor performance, improve the website, comply with legal obligations, and handle disputes or enforcement matters. Where required, we rely on consent or another lawful basis before using data for optional features or non-essential cookies.
We may share personal data with vendors and service providers that support hosting, analytics, payment processing, communications, security, and course delivery. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.
We may disclose personal data when required to comply with law, lawful requests, court orders, or other legal processes. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our users, the business, or others.
